We at Al-Kameez strive to provide a seamless shopping experience from order placement to doorstep delivery. Please review our shipping policy for details on options, costs, and delivery times.
1. Shipping Destinations
We ship to:
Domestic: Throughout India
International: Worldwide
2. Shipping Options and Costs
a. Domestic Shipping (within India)
Standard Shipping: [Insert Cost] (Estimated delivery time: 5-7 business days)
Express Shipping: [Insert Cost] (Estimated delivery time: 2-3 business days)
Free Shipping: Available for orders over [Insert Amount]
b. International Shipping
Standard International Shipping: [Insert Cost] (Estimated delivery time: 10-15 business days)
Express International Shipping: [Insert Cost] (Estimated delivery time: 5-7 business days)
Free International Shipping: Available for orders over [Insert Amount]
3. Order Processing Time
Orders are processed and shipped within 1-2 business days after receiving payment. Weekend or holiday orders will be processed the next business day.
4. Tracking Your Order
Upon shipment, you'll receive a shipping confirmation email with a tracking number to monitor your shipment on our carrier's website.
5. Shipping Restrictions
Certain products may be restricted from shipping to specific destinations due to local regulations.
6. Duties and Taxes
a. Domestic Orders: Sales tax will be applied to orders shipped within India as required by law.
b. International Orders: Import duties, taxes, and customs fees may be levied by your destination country. These charges are the recipient's responsibility and are not included in the shipping cost. Please check with your local customs office for more information.
7. Delayed or Lost Shipments
We strive for timely delivery, but are not responsible for delays caused by the carrier, customs clearance, or unforeseen circumstances. If your shipment is significantly delayed or lost, please contact our customer service team for assistance.
8. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at alkameez1@gmail.com or call +91 9072606500. We will arrange for a replacement or refund, including return shipping costs if applicable.
9. Contact Us
For questions or further assistance with your order, please contact our customer service team:
Al-Kameez MA Road, near Camp Bazar Masjid, Kannur, Kerala-670001 Email: alkameez1@gmail.com Phone: +91 9072606500
Thank you for your business! We look forward to providing exceptional service.